Maintenance & Support Services
Software doesn't end at launch. Our managed support keeps your platforms secure, fast and evolving — with 24/7 monitoring, incident response, security patching, dependency upgrades and a monthly cadence of improvements. Choose from bronze, silver or gold SLAs with defined response and resolution times, and dedicated engineers who know your stack.
Our Maintenance & Support capabilities
A senior team covering the full lifecycle — from discovery to long-term evolution.
24/7 monitoring & on-call
Discuss thisDefined SLAs
Discuss thisSecurity & dependency updates
Discuss thisMonthly roadmap improvements
Discuss thisNamed account engineers
Discuss thisIndustries we serve
Deep sector experience across regulated and fast-moving verticals worldwide.
Healthcare
HIPAA and GDPR-ready platforms for hospitals, clinics, telehealth and health-tech startups — from EHR integrations to patient apps.
Finance
Trading platforms, wealth-tech and analytics tools with the reliability, latency and compliance finance demands.
Education
Learning platforms, LMS extensions and AI tutors that lift outcomes for schools, universities and edtech companies.
Hospitality
PMS, POS and guest-experience platforms for hotels, restaurants and resorts that lift occupancy and average spend.
Retail
Omnichannel commerce, POS and clienteling platforms for modern retailers and DTC brands.
Manufacturing
MES, IIoT and predictive-maintenance systems that connect the shop floor to the top floor.
Real Estate
Property portals, CRM, virtual tours and investment platforms for agencies, developers and proptech companies.
Travel
Booking platforms, itinerary builders and GDS integrations for OTAs, tour operators and travel-tech startups.
Government
Secure citizen services, e-governance portals and internal systems built to modern, accessible standards.
How we deliver
Transparent, milestone-driven and steered by you every fortnight.
- Step 01
Discovery Workshop
Deep-dive into goals, users, constraints and success metrics with your leadership team.
1 - Step 02
Business Analysis
Map current-state workflows, quantify pain points and prioritise the shortest path to value.
2 - Step 03
Requirements Gathering
Document functional and non-functional requirements, integrations, and compliance needs.
3 - Step 04
UI/UX Design
Wireframes, interactive prototypes and a design system your team will love using.
4 - Step 05
Architecture Planning
System design, data models, security posture, hosting and observability strategy.
5 - Step 06
Development
Senior engineers building in two-week sprints with weekly demos and open boards.
6 - Step 07
Quality Assurance
Automated tests, code reviews, security scans and load tests baked into every merge.
7 - Step 08
User Acceptance Testing
Structured UAT with your stakeholders, rapid iteration and sign-off gates.
8 - Step 09
Deployment
Zero-downtime release into staging and production with rollback safety nets.
9 - Step 10
Training
Playbooks, recorded walkthroughs and live sessions for your admin and end users.
10 - Step 11
Maintenance & Support
24/7 monitoring, defined SLAs and a monthly roadmap of continuous improvement.
11
Our tech stack
Best-in-class tools, chosen for your problem — not our comfort zone.
Frontend
Backend
Mobile
Database
Cloud
DevOps
AI & ML
Security
What every build ships with
The non-negotiables — baked in from sprint one, not bolted on before launch.
Secure Authentication
SSO, MFA, biometrics and passwordless — enterprise-grade by default.
Role-Based Access
Granular permissions, teams and audit trails your compliance team will love.
Analytics Dashboard
Real-time KPIs, drill-downs and self-serve reporting for leadership.
Reports & Exports
Scheduled reports, CSV/PDF exports and a Reporting API for BI tools.
Notifications
Email, SMS, push and in-app — smart routing and quiet-hour controls.
API Integrations
Clean webhooks and REST/GraphQL APIs to plug into the tools you already run.
Cloud Hosting
Auto-scaling on AWS, Azure or GCP with 99.9%+ uptime SLAs.
Payment Integration
Stripe, Adyen, Razorpay, PayPal and local gateways — subscription-ready.
Mobile Responsive
Every screen designed mobile-first and tested on real devices.
AI Automation
LLM copilots, document intelligence and agents built into your workflows.
Multi-language
First-class i18n for global users, RTL languages and locale routing.
Multi-currency
Tax-aware pricing, FX rounding and multi-region billing baked in.
Work we're proud of
A snapshot of what we've shipped for clients across four continents.
Nordic Health Telecare
A Scandinavian home-care provider needed to consolidate three legacy tools into a single platform for nurses, patients and administrators — while meeting GDPR and national e-health standards.
BrightLane Wealth
A UK wealth-tech startup wanted to launch an AI-assisted portfolio platform in 6 months, ready for FCA review.
Harborline Logistics
An Australian 3PL was losing millions to unplanned downtime and manual dispatching across 14 warehouses.
EverStay Group
A boutique hotel chain across the UK and Europe needed a unified booking, PMS and guest-app experience to compete with global brands.
Lumen Living
A US home-goods DTC brand was hitting the ceiling of a bloated Shopify theme — conversion was plateauing and page-speed was hurting SEO.
Sagara Learning
A Nepal-based edtech serving South Asia needed an AI tutor that worked reliably on low-end Android devices and patchy networks.
What clients actually say
"Code Dhristhi is the rare partner that thinks like an owner. They shipped in five and a half months what our previous vendor couldn't finish in a year — and it passed our FCA review on the first attempt."
"We interviewed nine agencies. Code Dhristhi were the only ones who asked us harder questions than our own board. The platform they built is now the backbone of our clinical operations."
"The team plugged into our processes on day one. Standups, retros, transparent Jira — it felt like a senior in-house team, not an outsourced vendor."
Frequently asked questions
Let's build it
Ready to build software that grows with your business?
Let's discuss your requirements and create a custom solution tailored to your business goals.
Talk to a senior engineer
No sales script — the person you meet is the person who'll shape your project.
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